Our Story
Once upon a time…
LINK Community & Transport, like many organisations, was drowning in messy data. Billing was a nightmare—errors, inconsistencies, and missing information made it difficult to ensure payments were accurate and on time. The finance team was constantly firefighting, manually chasing down discrepancies, and struggling to keep up.
Every day…
Our team would spend hours digging through spreadsheets, cross-checking records, and fixing issues after invoices had already been sent out. This reactive approach wasn’t just inefficient—it was costly. It delayed payments, created frustration for both staff and clients, and made financial forecasting nearly impossible.
But one day…
I realised we needed a proactive solution. Instead of constantly fixing errors after the fact, why not catch them before billing even happened? So, I built a dashboard that flagged exceptions, giving the team real-time visibility into issues that could be corrected ahead of time.
Because of that…
The finance team gained control. Billing became smoother, and errors dropped significantly. We achieved successes in finance through automation such as posting of invoice payments, credit card processing, expense reporting, etc. Seeing how much time and effort we saved, I asked: what else could we automate?
That success led us to…
Expand automation into operations. Phone calls were replaced with automated SMS notifications, reducing manual workload and improving client communications. We weren’t just fixing problems—we were designing smarter systems.
This opened the door to…
Building custom apps that worked alongside our existing client system, expanding its functionality to meet our unique business needs. Instead of being constrained by software limitations, we made technology work for us.
Until finally…
AI entered the picture. With AI-driven automation, we took efficiency to the next level—streamlining processes and delivering a better experience for our clients. That’s when I had the realisation: every business could benefit from automation and AI, but most didn’t know where to start.
And ever since then…
I founded Infinyx to help organisations unlock the same efficiencies we created at LINK. Today, we help businesses save money, streamline operations, and embrace automation to work smarter—not harder. And the best part? The solutions we built at LINK still run today, seamlessly, without any intervention.
Our Services
Tailored Solutions
At Infinyx, we understand that every business is unique, which is why we offer customized consulting services to meet the specific needs of our clients. Our team of experts will work closely with you to develop a comprehensive strategy that addresses your challenges and unlocks your full potential.
Industry Expertise
With years of experience across a wide range of industries, Infinyx has the knowledge and expertise to provide invaluable insights and recommendations. Whether you’re in the technology, healthcare, or manufacturing sector, our consultants are well-equipped to help you navigate the complexities of your industry.
Proven Track Record
At Infinyx, we take pride in our proven track record of delivering successful outcomes for our clients. Our commitment to excellence and innovation has earned us a reputation as a trusted partner, and we are proud to have helped numerous businesses achieve their goals.
