Your team shouldn’t spend half their week on work a system should handle
Business process automation replaces the manual steps that slow your operations down — data entry, approvals, cross-checks, handoffs. We build solutions using Microsoft Power Platform and Azure that fit your existing systems and start delivering results quickly.
Book a 30-minute callPrefer email? enquiries@infinyx.com.au
Signs it’s time for BPA
- Staff re-key data between systems
- Approvals sit in inboxes for days
- Reporting requires manual spreadsheet assembly
- Errors get found after the damage
- You’re hiring admin staff to manage repetitive tasks
Most of our clients see ROI within the first engagement.
What changes when you automate
Real examples from the types of projects we deliver.
Invoice processing
Before: Manual entry, chasing approvals, copy-pasting between systems. 3-5 days per cycle.
After: AI extracts data, validates, routes for approval, and posts to accounting. Same day.
Approvals and routing
Before: Requests sit in email. Nobody knows who owns the next step. Things stall.
After: Automated routing with rules, reminders, escalations, and audit trails. Nothing falls through.
Exception reporting
Before: Problems discovered days or weeks later during manual reconciliation.
After: Automated checks flag issues in real-time so they’re caught before they cause damage.
Common automation areas
These are the areas where automation usually pays for itself within months.
Invoice + billing workflows
Extraction, validation, approvals, posting, and reconciliation.
Approvals + routing
Rules-based routing with reminders, escalations, and full audit trails.
Data migration + cleanup
Move processes out of spreadsheets into tracked, reliable systems.
Client communications
Automated confirmations, reminders, and follow-ups via email and SMS.
Reporting + dashboards
Dashboards built on clean data pipelines — not manual spreadsheet fixes.
System integration
Connect platforms using APIs and Power Platform so data flows automatically.
What this looks like in practice
Three organisations, three different problems — all solved with the same approach. Each one is still running today.
Case Study
Finance billing & collections
Billing preparation ran on spreadsheets and custom rules. Credit card reconciliation was manual. Operations had no view of what clients owed.
84%
reduction in over-90-day receivables
Read the case study →
Case Study
Council enrolment automation
Enrolment files arrived from dozens of councils in dozens of formats, processed by hand during peak intake while families waited.
42,500+
records processed from council lists
Read the case study →
Case Study
Coast and Country Community Services
Transport, payments, fleet, telephony and aged-care intake all sat in separate systems. WHS and governance ran on paper and email.
8 apps · 60 flows
delivered across three solution areas
Read the case study →
Built on Microsoft — the tools you already use
We don’t ask you to adopt new platforms. We build on what’s already in your environment.
Power Automate
Workflow automation, approvals, scheduled tasks, and system connectors.
Power Apps
Custom business apps for data capture, task management, and mobile access.
Azure
AI services, data pipelines, integration APIs, and scalable cloud infrastructure.
Already on Microsoft 365? You already have access to basic Power Automate functionality.
Not sure where to start?
Book a 30-minute call. We’ll identify 2-3 automation opportunities specific to your operations and give you a clear view of effort vs ROI.
Microsoft Power Platform • Microsoft Azure • Microsoft 365
We build on the tools your organisation already uses. Based in Australia.